Digitable Legal Documents

TERMS OF USE

Last Updated: 2026-02-01 Version: 2026.04

1. PARTIES

These Terms of Use (hereinafter referred to as the "Terms") are entered into between MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ (hereinafter referred to as the "Company"), the owner and operator of https://digitable.ai and https://app.digitable.ai (hereinafter referred to as the "Platform"), and all natural and legal persons who create an account on the Platform or use the Platform to benefit from its services (hereinafter referred to as the "User").

The Company and the Users are hereinafter collectively referred to as the "Parties".

2. SCOPE OF SERVICES

The Platform is a SaaS (Software as a Service) solution designed for businesses in the gastronomy sector. The principal services offered to Users through the Platform include:

  • Digital Menu Creation and Management: Category, product, price, description, and image management; allergen and nutritional information; multi-language support enabling menus to be presented in various languages,
  • QR Code Management: Creation, management, and redirection of customisable QR codes to menu pages,
  • AI-Powered Content Generation: Generation of product images, promotional videos, and text content using artificial intelligence technologies,
  • Analytics and Reporting: QR code scan statistics, menu view analytics, and user behaviour reports,
  • Team Management: Multi-user accounts, role-based authorisation, and team invitations,
  • Multi-Location Management: Management of multiple branches or locations from a single account.

The Company reserves the right to modify the scope, features, and pricing of the services offered through the Platform at any time. Any changes shall take effect from the moment they are announced on the Platform.

The Company acts as an intermediary service provider. Users are solely responsible for the accuracy, currency, and legality of the menu content, product information, pricing, and images they create through the Platform.

3. USER OBLIGATIONS

By using the Platform, the User accepts, declares, and undertakes the following obligations:

3.1. Provision of Accurate and Up-to-Date Information

The User declares that the information provided when creating an account on the Platform and throughout the use of services (business name, contact details, tax information, payment information, etc.) is accurate, current, and belongs to the User or the User's business.

In the event of inaccurate, incomplete, or misleading information being provided by the User, all legal, criminal, and financial liability shall rest with the User.

3.2. Account Security

The User accepts, declares, and undertakes not to share account credentials (username, password, API keys, etc.) on the Platform with third parties.

The User is responsible for taking all necessary security measures to prevent unauthorised use of their account. The Company shall not be liable for any damages arising from failure to do so.

The User is obliged to immediately notify the Company upon detecting any unauthorised access to their account.

3.3. Lawful Use

The User accepts, declares, and undertakes to use the Platform in compliance with all applicable laws and regulations. The User shall be liable for any unlawful actions that may arise.

The User may not use the Platform for purposes of fraud, money laundering, forgery, or any activity that threatens the security of third parties. Criminal liability for such use shall not rest with the Company.

In the event that criminal liability arises, Users' personal data may be shared with the relevant authorities and institutions.

3.4. Content Responsibility

The User is solely responsible for all content uploaded, created, or published through the Platform (product names, descriptions, prices, images, logos, videos, and other materials).

The User accepts, declares, and undertakes that the content uploaded or created by the User:

  • Does not infringe the intellectual property rights, personality rights, or other rights of third parties,
  • Is not misleading, deceptive, or unlawful in nature,
  • Complies with the Platform's Content Policy.

In the event of a breach, all resulting liability shall rest with the User, and the Company shall bear no responsibility for any such damages.

3.5. Non-Infringement of Third-Party Rights

The User accepts, declares, and undertakes not to infringe the intellectual property rights, property rights, or commercial rights of third parties whilst using the Platform.

3.6. Platform Use Obligations

The User accepts, declares, and undertakes to refrain from any activity that may damage the software, infrastructure, or operation of the Platform.

The User accepts, declares, and undertakes to refrain from actions that may harm the Company's commercial reputation or give rise to unfair competition through the Platform, and acknowledges that legal and criminal liability may arise in such cases.

3.7. Communication and Notices

The User accepts that notifications, announcements, and changes to the Terms shall be communicated via the contact information provided when creating their account.

In the event of changes to contact information, the User is responsible for updating this information. The Company shall not be liable if notifications fail to reach the User due to outdated contact information.

4. PAYMENT TRANSACTIONS

The Platform operates on a subscription-based pricing model. Users make payments in accordance with the plans and fees specified on the Platform's pricing page.

Payments are processed through infrastructure compliant with PCI DSS (Payment Card Industry Data Security Standard) via authorised payment processors.

  • Domestic (Turkey) payments: Processed via iyzico Ödeme Hizmetleri A.Ş.
  • International payments: Processed via Paddle.com Market Ltd. Paddle acts as the Merchant of Record for international payments.

The Company shall not share payment information with third parties unless required by law or for the fulfilment of a legal obligation; it may only share such information with the relevant payment processors and legally authorised bodies.

The Company shall not be liable for delays or errors arising from banks, payment processors, or technical infrastructure during payment transactions.

5. CANCELLATION, REFUND, AND WITHDRAWAL

The cancellation, refund, and withdrawal conditions relating to subscription plans and credit packages purchased through the Platform are set out in detail in the Cancellation and Refund Policy.

Due to the nature of digital content services, the circumstances under which the right of withdrawal cannot be exercised where performance of the service has commenced immediately are specified in the Cancellation and Refund Policy.

6. PROTECTION OF PERSONAL DATA AND PRIVACY

6.1. Under Turkish Data Protection Law (KVKK)

Personal data belonging to Users is processed in accordance with the provisions of Turkish Law No. 6698 on the Protection of Personal Data (KVKK) for the purposes of improving service quality, processing payments, ensuring user satisfaction, fulfilling legal obligations, and enhancing the user experience.

Rights granted to the User under the KVKK include:

  • The right to learn whether personal data has been processed,
  • The right to request information if personal data has been processed,
  • The right to learn the third parties to whom personal data has been transferred, domestically and abroad,
  • The right to request correction of inaccurate or incomplete personal data,
  • The right to learn the purpose of processing personal data and whether it has been used in accordance with its purpose,
  • The right to request deletion or destruction of personal data in accordance with the conditions set out in Article 7 of the KVKK,
  • The right to request notification of corrections, deletions, or destruction of personal data to third parties to whom the data has been transferred,
  • The right to object to a result arising against the individual through the analysis of processed data exclusively by automated means,
  • The right to request compensation for damages arising from unlawful processing of personal data.

For detailed information on the processing of personal data, please refer to the Privacy Policy.

6.2. Under the GDPR

For citizens of the European Union, personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR).

Additional rights granted to Users under the GDPR include:

  • Right to Data Portability: The right to receive personal data in a structured, commonly used, and machine-readable format and to transmit such data to another data controller,
  • Right to Erasure: The right to request the deletion of personal data,
  • Right to Transparency: The right to be informed about the purposes and legal basis for data processing,
  • Right to Object: The right to object to processing for direct marketing and profiling purposes.

6.3. Data Security

The Company applies security measures such as encryption, firewalls, access controls, and regular audits to ensure the security of personal data.

Data shall not be shared with third parties except where required by law.

7. INTELLECTUAL PROPERTY RIGHTS

All rights, title, and interest in the Platform belong to MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ. The software, design, database, interface, images, text, logos, trademarks, and all other content of the Platform are protected under Turkish Law No. 5846 on Intellectual and Artistic Works (FSEK), Turkish Law No. 6769 on Industrial Property, the Turkish Commercial Code, and relevant international intellectual property conventions.

7.1. User Rights and Restrictions

The User may use the Platform within the framework of these Terms. Without the Company's written consent, the User may not, for commercial purposes or in a manner that may harm the Company's intellectual property:

  • Reproduce,
  • Publish,
  • Copy,
  • Adapt,
  • Download,
  • Share on another medium

any part of the Platform.

The User may not alter the design and/or software of the Platform, engage in reverse engineering, attempt to discover source code, or undertake system copying activities. The Company reserves all legal rights in such cases.

The Company grants the User a personal, limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the Platform. This licence does not imply that the User holds any intellectual property rights over the Platform.

7.2. Trademark and Domain Name Use

Trademarks, logos, domain names, and all other distinctive signs registered in the Company's name are the property of MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ.

The User may not use, imitate, or associate the Company's trademarks, logos, or trade names with any other product or service. The Company reserves all legal rights in such cases.

7.3. User-Generated Content

Users are solely responsible for all content uploaded to the Platform (product names, descriptions, prices, images, logos, videos, menu information, and other materials).

By uploading content to the Platform, the User grants the Company a non-exclusive, royalty-free, transferable, sublicensable licence to publish, reproduce, process, and display such content on publicly accessible digital menu pages.

The User is obliged not to upload content that infringes the intellectual property rights of third parties. All resulting liability shall rest with the User.

The compliance of content uploaded by the User with the Content Policy may be verified through AI-based moderation systems and/or manual review.

7.4. In the Event of Infringement

In the event of infringement of intellectual property rights or other legal provisions, the Company has the right to:

  • Suspend or close the User's account,
  • Remove the infringing content from the Platform,
  • Pursue all legal remedies for compensation of material and/or non-material damages.

8. DISCLAIMER OF LIABILITY

The Company is not responsible for the accuracy, currency, or legality of menu content, product information, prices, or images created by Users through the Platform. All responsibility for such content rests with the User.

The Company shall not be liable for damages arising from force majeure events, technical failures, or interruptions caused by third-party service providers (AI providers, payment processors, hosting infrastructure, etc.).

The Company does not guarantee the quality, accuracy, or fitness for purpose of content generated using artificial intelligence technologies (images, videos, text) through the Platform.

9. AMENDMENTS AND DURATION

These Terms shall remain in force for as long as the User continues to use the Platform.

The Company reserves the right to amend these Terms at any time as it sees fit. Updated Terms shall take effect from the moment they are published on the Platform. Material changes shall be communicated to the User via email or in-Platform notification. By continuing to use the Platform after changes are made, the User is deemed to have accepted the updated Terms.

10. TERMINATION CONDITIONS AND CONSEQUENCES

10.1. Termination by the User

The User may terminate these Terms at any time by closing their account on the Platform. However, termination does not extinguish debts or obligations incurred by the User up to the date of termination.

10.2. Termination by the Company

The Company has the right to partially or fully suspend or terminate the User's account in the following cases:

  • The User's breach of these Terms or applicable legislation,
  • Provision of false, misleading, or inaccurate information,
  • Unauthorised, fraudulent, or unlawful use of payment instruments,
  • Activities that threaten the security of the Platform,
  • Infringement of third-party rights,
  • Conduct that damages the Company's commercial reputation,
  • Repeated or serious violations of the Content Policy,
  • Binding decisions from legal authorities requiring termination.

10.3. Consequences of Termination

Upon termination, the User's right to access and use the Platform shall cease. All authorisations, access rights, and unused credits associated with the User's account shall be cancelled.

Termination does not extinguish debts or obligations incurred by the User up to the date of termination.

Following termination, the Company may continue to retain or delete the User's personal data in accordance with KVKK and GDPR provisions. Termination does not extinguish the Company's intellectual property rights or rights arising from confidentiality obligations.

The User shall be liable for any damages suffered by the Company or third parties due to the User's actions that gave rise to the termination. The Company reserves the right to pursue all legal and criminal remedies for compensation.

11. LEGAL LIABILITY

In the event of the User's use or conduct in breach of the terms of use set out herein and/or applicable legal regulations, the User shall be liable for all resulting damages. This includes material and/or non-material damages suffered by both the Company and third parties.

The Company reserves the right to suspend or terminate the User's membership and to pursue legal remedies in such cases.

12. AI CONTENT GENERATION

The Platform provides image, video, and text content generation services through third-party artificial intelligence service providers based in the United States.

12.1. Terms of Use

  • AI content generation is charged via the credit system. The credit amount required for each generation operation is deducted from the User's balance.
  • The User acknowledges that the quality, accuracy, and fitness for purpose of AI-generated content is not guaranteed.
  • Credit refunds for unsuccessful or unexpected AI results are subject to the conditions set out in the Cancellation and Refund Policy.

12.2. Data Transfer

During the AI content generation process, the User's existing product images, text information, and menu data may be transferred to third-party artificial intelligence service providers. By using the Platform, the User is deemed to have consented to this transfer. Details of the transfer are set out in the Privacy Policy.

12.3. Intellectual Property

The intellectual property rights of AI-generated content are made available for the User's use, subject to the terms of use of the relevant AI providers. The Company does not claim any intellectual property rights over AI-generated content; however, the User is responsible for ensuring that such content does not infringe third-party rights.

13. CREDIT SYSTEM

The Platform offers a credit-based consumption system for the use of certain services (AI content generation, advanced translation, etc.).

  • Welcome Credits: Credits defined within the plan are granted to the User free of charge upon new subscription commencement.
  • Top-Up Packages: Users may purchase additional credits from the packages listed on the Platform's pricing page.
  • Usage: The credit amount required for each AI operation is displayed to the User prior to the operation.
  • Validity: Credits are valid for the duration of the active subscription. Unused credits are cancelled upon termination of the subscription.

Credit pricing, package details, and usage information are published on the relevant pages of the Platform.

14. REFERENCES TO OTHER POLICIES

These Terms of Use form an integral part of the following policies. By using the Platform, the User is deemed to have accepted all of these policies:

  • Privacy Policy: Principles regarding the processing, storage, and protection of personal data,
  • Cookie Policy: Cookies and similar technologies used on the Platform,
  • Content Policy: Rules and restrictions relating to content uploaded to the Platform,
  • Cancellation and Refund Policy: Conditions relating to subscription cancellation, credit refunds, and the right of withdrawal,
  • Distance Sales Agreement: Legal provisions relating to distance selling transactions.

The current texts of these policies are accessible through the Platform.

15. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Republic of Turkey. In the event of disputes between the Parties, the Courts and Enforcement Offices of Bursa shall have jurisdiction.

Consumer Users located in the EU/EEA may also exercise their rights under the consumer protection legislation of their own country.

16. CONTACT

For all enquiries and complaints:

MERS YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ

Address: Karaman Mah. Ceylan(170) Sk. No: 1 İç Kapı No: 1 Nilüfer/Bursa Turkey

Email: info@digitable.ai